October 03, 2011
— Guest Blogger Permit me to sum up this rather long, rather whiny, and left-unfinished* screed by they'll-be-grateful-later-that-they're-nameless Borders employees: "We totally deserved to have our book chain go belly-up, and with it our hopes for gainful employment any time soon." Not that the site that gave me the link to said screed wasn't kind of whiny, too. In fact, it was a whinefest all around, frankly. Regarding the political aspects of it all: I don't read partisan books, except when I've decided that doing so is conducive to my duties at RedState. But I have to say that the open contempt for 40% of the population was always noticeable when I went into a Borders. Which is one reason why I found myself moving more and more to online purchasing of books, and abandoned Borders completely when I no longer worked within five minutes of one.
But if a Barnes & Noble opens up in my area I'll probably start going to it. Because I like bookstores. But I'm there for the books, not the attitude.
Moe Lane
*You can tell that they had more whining to do, but they ran out of paper.
Posted by: Guest Blogger at
07:11 AM
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Posted by: Hrothgar at October 03, 2011 07:16 AM (i3+c5)
Posted by: Too early in the morning? at October 03, 2011 07:17 AM (6rX0K)
Posted by: Slublog at October 03, 2011 07:17 AM (0nqdj)
I never got any attitude from anyone in a Border's; for that, I go to the DMV.
Posted by: MissTammy at October 03, 2011 07:19 AM (SsG4J)
My local Borders was actually relatively sane. Sure you could tell that there was a certain academic, leftist lean to a lot of the employees, but no one ever sneered at my choice of political literature (I bought plenty of Ann Coulter books there over the years). We'd often get to chatting about the latest sci-fi or fantasy purchase I was making, too. It was nice.
Barnes & Noble, on the other hand, is snob central. Unless I'm desperate, I never, ever go there.
Borders was only ten minutes from my workplace, half an hour from home; B&N is half an hour from work on the highway, and at least forty five minutes from home. There are literally no other bookstores anywhere near me. I enjoy the smell and feel of bookstores, but unless a happy medium takes the former's place, I think Amazon is going to be getting all of my book traffic from here on out.
Posted by: MWR, Proud Tea(rrorist) Party Hobbit at October 03, 2011 07:19 AM (4df7R)
Posted by: a curmudgeon at October 03, 2011 07:19 AM (71LDo)
Posted by: al-Cicero, Tea Party Jihadist at October 03, 2011 07:20 AM (ehEyA)
I tried Borders book stores several years ago. The first experience was the last. Except for one individual - a part time employee - I found them to be a surly bunch. NOT friendly and NOT willing to help their customers. A number of authors I've talked to since had even more to say about them...and it wasn't good.
If you piss on your customers you won't have any customers, good economy or not.
Posted by: Warren Bonesteel at October 03, 2011 07:25 AM (E7Z1r)
Posted by: Speller at October 03, 2011 07:25 AM (J74Py)
http://bit.ly/exZeAI
"No bathrooms, try Amazon".
It sums up why Borders is going out of business as well as the kinds of attitudes of the people working there, which is why few are sorry to see them go.
Posted by: Brandon In Baton Rouge at October 03, 2011 07:27 AM (VZ10+)
Posted by: CAC at October 03, 2011 07:28 AM (JEVge)
The Nobel committee had been unaware of Ralph Steinman's death and it was unclear whether the prize would be rescinded because Nobel statutes don't allow posthumous awards.
Steinman, 68, who shared the prize with American Bruce Beutler and French scientist Jules Hoffmann, died on Sept. 30 of pancreatic cancer, according to Rockefeller University, which said he had been treated with immunotherapy based on his discovery of dendritic cells two decades earlier.
News flash -- it doesn't work.
Posted by: LC LaWedgie at October 03, 2011 07:28 AM (0It32)
You too huh? Hehe...
Posted by: EC at October 03, 2011 07:28 AM (GQ8sn)
Posted by: John P. Squibob at October 03, 2011 07:28 AM (kqqGm)
The employees were surly because they are treated like crap by those above them.
Add that to the management's penny-wise pound-foolish attitudes, and their crash became inevitable.
Posted by: Kristopher at October 03, 2011 07:34 AM (Z3y1K)
Posted by: Grey Fox at October 03, 2011 07:34 AM (MSCON)
Posted by: George Orwell what knows Obama is a stuttering clusterfuck of a miserable failure at October 03, 2011 07:35 AM (AZGON)
Books-a-Million seems better in about every regard though.
Posted by: A Feral Duck at October 03, 2011 07:35 AM (P7xkj)
I actually miss Borders... at least there was somewhere to go to sip coffee, and flip through the magazines for free.
Of course, flipping thru magazines for free instead of actually BUYING them is one reason Borders went tits up...
Posted by: CoolCzech at October 03, 2011 07:36 AM (Iaxlk)
Posted by: George Orwell what knows Obama is a stuttering clusterfuck of a miserable failure at October 03, 2011 07:37 AM (AZGON)
I have never had a single problem in any B&N. Of course they may find it hard to hire lefties in SC.
Posted by: Vic at October 03, 2011 07:38 AM (M9Ie6)
Posted by: CoolCzech at October 03, 2011 07:38 AM (Iaxlk)
Posted by: BeastModeRadish at October 03, 2011 07:38 AM (OHE0U)
In unrelated news, you see those Breitbart pics of Obama marching in 2007 with the New Black Panthers?
Fucking, racist motherfucker. And the media suppressed the evidence till now.
Posted by: Clubber Lang at October 03, 2011 07:40 AM (QcFbt)
I don't think they're worried about finding another job. The snotty leftist pose is perfect for the White House. And I trust their knowledge of books every bit as much as I trust Barry's knowledge of the business cycle.
Posted by: pep at October 03, 2011 07:40 AM (YXmuI)
Posted by: fb at October 03, 2011 07:40 AM (JVEmw)
Posted by: Lone Marauder at October 03, 2011 07:41 AM (/bVuS)
Posted by: Roy at October 03, 2011 07:43 AM (VndSC)
Posted by: Mr Disco at October 03, 2011 07:44 AM (UwDKY)
Posted by: vermindust at October 03, 2011 07:45 AM (813Qt)
Meh. The only commentary I ever remember recieving from Border's employees, beyond the generic politeness and the 'would you like a bagel with your coffee?' stuff, was from the check-out lady when I bought Ender's Game. Seems she was a huge Orson Scott Card fan. I was unimpressed with the book myself.
Posted by: Entropy at October 03, 2011 07:45 AM (IsLT6)
Posted by: TWC at October 03, 2011 07:47 AM (7wJBW)
Posted by: Horsewhip and Buggy Makers at October 03, 2011 07:48 AM (AZGON)
The bathroom at the local Borders always stunk. It was like going to a public rest room at a public beach mobbed by illegals. Yuck.
What the hell bookstores are you people going to?
Posted by: Entropy at October 03, 2011 07:48 AM (IsLT6)
Posted by: bebe's boobs destroy at October 03, 2011 07:48 AM (nBHzl)
Posted by: Barbarian at October 03, 2011 07:49 AM (EL+OC)
Posted by: Richard McEnroe at October 03, 2011 07:51 AM (qvify)
Ha, sorry, I just wanted to know what that sentence looked like / sounded like.
Snort. Guffaw.
Posted by: Gregory of Yardale at October 03, 2011 07:51 AM (PLvLS)
I hate bookstores, but love reading. Thank God for my Kindle.
Posted by: Lauren at October 03, 2011 07:52 AM (VKD8C)
Posted by: Bev Perdue's Spokesman at October 03, 2011 07:53 AM (PLvLS)
Posted by: Bob Saget at October 03, 2011 07:54 AM (F/4zf)
The last time I went to a bookstore was 5 years ago around Christmas...there was one cashier and a lineup a mile long snaking back through the store...I just dropped the books on the nearest shelf and left.
I much prefer buying online now and getting a nice package delivered by UPS or the mail.
Posted by: CanaDave 'You can have my Gibson when you pry it out of my cold, dead fingers' at October 03, 2011 07:57 AM (T3vxL)
Posted by: Retired Geezer at October 03, 2011 07:58 AM (slLXy)
Posted by: Maxine "Hookface" Waters at October 03, 2011 07:58 AM (WvXvd)
Ironically the most egotistical thing I've ever heard from a book store employee came from a BARNES AND NOBLE employee who made a snide comment when I was reading on my kindle in the store. But that was in NYC not in my hometown, so take that with whatever grain of salt.
Posted by: Defector at October 03, 2011 07:59 AM (BxxIm)
Posted by: steevy at October 03, 2011 08:01 AM (fyOgS)
Posted by: dave_in_fla at October 03, 2011 11:23 AM (RpweF)
Ditto!
Posted by: Looking Glass at October 03, 2011 08:02 AM (13vLp)
Posted by: Gregory of Yardale at October 03, 2011 08:03 AM (PLvLS)
If you want to deal with true hipster douchebaggery, the independent books stores are the worst.
Posted by: Jane D'oh at October 03, 2011 08:07 AM (UOM48)
Posted by: Errol at October 03, 2011 08:11 AM (vewos)
I always got strange looks from the customers when I would wear my "Regan for President" shirt or my "Marines have the best commercials" one. It was fun.
But Borders killed itself, Obama just landed the last nail. They spent millions on doing mix and burn (buying MP3s and we would burn them to the disk for you) but never advertised it. Three years after our store opened I still had regular customers who didn't even know we had it - even though it took up about 1/8th of the first floor.
Posted by: instinct at October 03, 2011 08:13 AM (xL19r)
Posted by: Hamilton Burger at October 03, 2011 08:13 AM (O0co8)
Wow, thanks for the warning. That is not the case out here where we got one little independent book store for the entire county but I can see how it would be different in the big cities.
Posted by: Bob Saget at October 03, 2011 08:15 AM (F/4zf)
Posted by: bebe's boobs destroy at October 03, 2011 11:48 AM (nBHzl)"
My Barnes and Noble is just the same here in Austin. I noticed a lot of the very highly selling conservative books were hard to find, and when checking out, asked the manager (whom I just lucked upon) why they don't prominently display these great books. The answer was indirect, but snooty 'it's my store and I can put them where I want, and ewwwww'. I very rarely shop there anymore. I used to spend $100 a month in there, easily.
Conservatives love to consume information. That's the real reason FNC and Rush and conservative authors and blogs do well. If you don't want to sell books, don't work at a bookstore. If you do, why piss off people who love books?
I don't cheer Borders going down. That sucks. Even though it's not a good book store, it's the best some had access to. It's a shame they couldn't compete.
Posted by: Dustin at October 03, 2011 08:16 AM (fF625)
Posted by: Obama, Calmer Of Seas at October 03, 2011 08:18 AM (QgAFR)
And FWIW the employees of both stores were all brutal tyrannical Stalinists.
Posted by: fiatboomer at October 03, 2011 08:20 AM (BhmMp)
Posted by: Obama, Calmer Of Seas at October 03, 2011 08:21 AM (QgAFR)
Posted by: ahem at October 03, 2011 08:22 AM (gSBZ7)
Posted by: dulce at October 03, 2011 08:23 AM (ANcW5)
When I lived in WA, I used to order loads of books from Powells.com and order their cheapest (free) shipping; the books would invariably show up in two days and I'd avoid that pesky WA sales tax.
Posted by: fiatboomer at October 03, 2011 08:25 AM (BhmMp)
Posted by: Blackford Oakes at October 03, 2011 08:28 AM (RN90h)
It's how true some of the sneering is. Most of us recognize it and have been annoyed with the unjustified elitism for ages.
Ordinarily, I'd want to buy the guy a beer for lamenting the awful job he actually needed, but he thought he was better than other folks, and he thought that because secretly he knows he's worse.
Posted by: Dustin at October 03, 2011 08:34 AM (fF625)
Posted by: EC at October 03, 2011 08:34 AM (GQ8sn)
Ode to a Laid-Off Borders Employee
When a book became popular for any reason, that was good for you, regardless of who wrote it, who recommended it or who made it into a movie.
You worked in a bookstore; your store's customers did not. They asked you where books and sections are because they assumed that you knew where they were.
Your job was to follow Borders' policies, so if Borders allowed customers to return books that you think they already read or used, it was up to you to do whatever your store's policy on the matter instructed you to do.
That paycheck that you're not getting every week is, in a very real way, a result of your contempt for your customers, for which I'm sure the workers at Barnes & Noble are grateful.
When a customer walked in and said "I'm looking for a book," you failed to recognize that this person went significantly out of their way to walk into a Borders and ask for your help.
Coupons are marketing tools, so the more coupons a family uses means the more effective your company's efforts were to keep your store open and running.
A list of complaints, technically speaking, is not an ode.
People can be pains in the ass. Deal with it.
When people started a conversation by saying "Quick question," it was untrue but polite in the same way they ended these conversations with "I appreciate your help."
Knowing the color of a book's cover is oftentimes very helpful.
It's not only true that you lean to the left, it's obvious. For all your deficiencies, left-leaning people such as you never suffer a shortage of rules for other people.
Unfortunately, your list of grievances to those who signed your paychecks in invisible ink will go unheeded by everyone. Contrary to what you likely set out to do, you did not change the world, even in a small way. You did not make a difference.
Posted by: FireHorse at October 03, 2011 08:34 AM (F5OMl)
Posted by: mpfs, TPT at October 03, 2011 08:35 AM (iYbLN)
Posted by: Vashta Nerada at October 03, 2011 08:36 AM (D5iHx)
Posted by: FRONT TOWARD LEFT at October 03, 2011 08:37 AM (cbyrC)
It's going to make society better. You can read newspapers for a lot less money, and you can have all your books on the device, instead of on huge bookshelves.
Posted by: Dustin at October 03, 2011 08:40 AM (fF625)
Nothing against the employees or the store there, they weren't anything like the above examples (plenty of conservative books even though Corvallis is a liberal college town), it was just too expensive.
Posted by: Darin H at October 03, 2011 08:40 AM (AqxD3)
When you realize all an HDMI cable is is two pieces of metal to connect two devices, and minimally insulated wire from end to end, you realize those $100 HDMI cables are only for morons. Even the $20 ones are asinine.
It's digital, so the construction quality is practically not an issue if you can simply get a cable to hold together.
Amazon is also a great place to get the TV. Every TV I found competing with Amazon's price was a bait and switch hassle. 'Oh, you don't want that one, you want this one, and that one's not in stock right now. This one is only $200 more. Come on!' Ugh.
Posted by: Dustin at October 03, 2011 08:42 AM (fF625)
Call me old fashioned, but I prefer books in a format that don't require 21st century infrastructure to read. Or even 20th, for that matter.
That, and I'm afraid to squash spiders with a Kindle.
Posted by: DarkLord© sez Obama is a stuttering clusterf--- of a miserable failure
Oh, and F--- Nevada! at October 03, 2011 08:43 AM (GBXon)
Posted by: EC at October 03, 2011 12:34 PM (GQ8sn)
I have no desire to own a kindle, I want real books that cannot be removed from my reader by the seller. Fortunately for me, there are about 20 Half-Price Books locations that I can regularly visit.
Posted by: Vashta Nerada at October 03, 2011 08:44 AM (D5iHx)
Ode to a Laid-Off Borders Employee
Posted by: FireHorse at October 03, 2011 12:34 PM (F5OMl)Well done.
Posted by: gekkobear at October 03, 2011 08:45 AM (X0NX1)
Posted by: FRONT TOWARD LEFT at October 03, 2011 08:45 AM (cbyrC)
Posted by: mpfs, TPT at October 03, 2011 08:48 AM (iYbLN)
I went into the Best Buy store when I went to the city last week. Since Circuit City went bust their prices have skyrocketed.
And to top that off a high pressure salesman came by touting some "deal" on big screen TVs and Direct TV. He stated spouting all kinds of lies about DISH and Hi Def in general.
I finally turned around and walked out of the store. I figure that was my last visit to there.
Oh, those outrageous prices for HDMI cables, even Wal-Mart does that. I bought one from them when I bought my TV because I had to have it to make it work. Since then I order them all from Amazon.
Posted by: Vic at October 03, 2011 08:53 AM (M9Ie6)
1. The customer may not always be right, but they're always the customer.
2. In spite of the snarky "truths that everyone knows", conservatives DO read. A lot. They just don't read leftist twaddle because it's around them 24/7
3. In your search for new employment after your 99 weeks runs out, no one thinks you're special. No one cares what degree you have or how hard you studied in college. Appearance counts, wear a suit and leave the piercings on the nightstand before going for an interview
Posted by: kbdabear at October 03, 2011 08:57 AM (Y+DPZ)
Hit up your local thrift circuit too. It takes some digging, but you'd be amazed at the treasures you can find for just short of free.
Posted by: Blackford Oakes at October 03, 2011 08:57 AM (RN90h)
But actually, you're just trading one set of infrastructure for another.
My home has several bookshelves full of books, and that's less material than is on my kindle, which actually doesn't need any infrastructure to work. I even have a solar charger for it and can charge it enough to last a month on a single afternoon's sunlight.
You need all that space, and you need to bring the books you want with you. And books can decay.
For data, you need to backup your material, but that's not so hard.
I think the Kindle is much more robust and stable a way to store 5000 books. There are exceptions. I would prefer a paper copy of auto repair manuals, since I can get them dirtier and bang them around more. But Kindles are cheap and getting cheaper. I suspect I will eventually have a very simple and rugged Kindle for that function, and a svelte one for everything else.
And for reading newspapers, it just can't be beat. Pays for itself in the discounts.
Paper books are here to stay, but I think e-books will dominate the market and paper books will become specialty items.
Posted by: Dustin at October 03, 2011 09:01 AM (fF625)
Posted by: FRONT TOWARD LEFT at October 03, 2011 09:01 AM (cbyrC)
Monoprice.com is nirvana for cheap cables and adaptors.
Posted by: Ian S. at October 03, 2011 09:03 AM (tqwMN)
Posted by: joncelli at October 03, 2011 09:04 AM (RD7QR)
_________
Yeah, well, back in the day some fellow at an audio store once tried to sell me "balance rings" for my CDs. They were essentially rubber bands that would go around the outside of the disk to "balance" it to "reduce distortion".
My friends and I were polite enough to wait until we left the store before we started laughing.
Posted by: Anachronda has a green magic marker at October 03, 2011 09:05 AM (NmR1a)
Yup. There's no such thing as one HDMI cable producing a better picture than another. Either it works or it doesn't.
But when I shopped for a TV at Best Buy, the guy told me the Monster cable had much better insulation than generic cables.
How does that help me? I suppose if I had intense radio interference, akin to an EMP detonating, a normal digital cable might fail for a few moments. Is that when the Monster cable helps? If I have that much interference, I probably have problems inside the TV anyway.
Not offering an HDMI cable for $5 or less is simply saying "I think my customers are idiots and I want to rob them".
Best Buy's tactic makes sense. They know they are losing any customer that pits them against Amazon, so they aren't even trying to win that battle. They are vying for people who need the product right then and there, and the people who are too stupid to shop online. So they use heavy markups and lame old school sales tactics, like those stupid warranties and expensive high markup extras like cables.
Posted by: Dustin at October 03, 2011 09:07 AM (fF625)
Posted by: phreshone at October 03, 2011 09:08 AM (T3vCe)
Posted by: Bandmeeting at October 03, 2011 09:08 AM (IPGBi)
Posted by: CoolCzech at October 03, 2011 09:09 AM (Iaxlk)
Being put into the ranks of the unemployed couldn't have happened to nicer people.
Posted by: Blacque Jacques Shellacque at October 03, 2011 09:17 AM (1rHeD)
Posted by: AngelEm at October 03, 2011 09:20 AM (94jbd)
Posted by: joncelli at October 03, 2011 09:21 AM (RD7QR)
Posted by: MMW at October 03, 2011 09:26 AM (kt/h1)
Posted by: The War Between the Undead States at October 03, 2011 09:26 AM (qBaom)
Posted by: Bandmeeting at October 03, 2011 09:31 AM (IPGBi)
I've always loved browsing bookshelves, one of the great experiences of Western Civilization. But over the past 20 years or so, modern bookstores have made their bookshelves an afterthought. They've become gourmet coffee shops that sell books on the side.
The attitude sucks, of course. All the way down to the store layout & construction. Our two local Borders had German-style toilets. You know, with the display shelf in the bowl so you could examine your crap before flushing. Except that about half the time, flushing wouldn't even MOVE it. You could flush all day long and your crap would sit there untouched by water.
The last straw was when I bought a DVD of "The Outlaw Josey Wales". The cashier literally started laughing at me. Fucking douchebags.
Posted by: IllTemperedCur at October 03, 2011 09:41 AM (o1ki4)
No doubt, Amazon is doing better because it has to compete. Particularly with this Nook. I prefer the Kindle, but it's all about competition.
Wal mart and other companies will keep Amazon on its toes.
Anyway, as far as competition, I just bought a book and a new bolt for my Honda's oil pan and some cereal from Amazon. All of it at good prices. It's not easy to compete with that.
Posted by: Dustin at October 03, 2011 09:48 AM (fF625)
Posted by: Obama, Calmer Of The Seas at October 03, 2011 10:20 AM (QgAFR)
Posted by: Vic at October 03, 2011 10:25 AM (M9Ie6)
I worked for a few years at a Massachusetts Borders. Everything was relatively fine until the company decided to go public and begin shafting the employees as far as OT, vacations and wages; that's when customer service really began to go to hell.
As far as hiding conservative books - well, it didn't happen when I was there. I made sure it was known I was a hardass conservative and that if you fucked with me, you'd get your metaphorical ass handed to you. A couple of employees tried that cutesy shtick by putting anti-Bush books in front of new rightwing bestsellers, but that was nipped in the bud.
And granted, it was a shitty place to work, with bad customer service, but customers themselves can be real dickwads, especially during Christmas.
If you want to deal with true hipster douchebaggery, the independent bookstores are the worst.
Preach it, sistah!
Posted by: Mitt Romney, Rick Perry, Michelle Bachman, RON PAUL!, Herman Cain, Jon Huntsman at October 03, 2011 10:33 AM (zF6Iw)
Posted by: Mary Poppins' Practically Perfect Clitoris at October 03, 2011 10:38 AM (zF6Iw)
Posted by: Mikey NTH at October 03, 2011 10:45 AM (hLRSq)
Posted by: Richard McEnroe at October 03, 2011 10:53 AM (qvify)
If you are going to a bookstore to buy DVDs you are screwing up. B&N charges an arm and a leg for videos. Amazon is much cheaper.
Posted by: Vic at October 03, 2011 10:54 AM (M9Ie6)
Its not just Borders all publishers are on this trend now. We discussed it on one of the Sunday book threads. 80% of the book buying public is women now. They like Vampires now. Bodice rippers with fangs.
Posted by: Vic at October 03, 2011 11:02 AM (M9Ie6)
Posted by: Mikey NTH at October 03, 2011 11:03 AM (hLRSq)
If you want to deal with true hipster douchebaggery, the independent bookstores are the worst.
Now now, there are some independent bookstores owned and run by conservatives.
Posted by: FireHorse at October 03, 2011 11:03 AM (F5OMl)
But my theory is that most women have been so brainwahsed in to thinking they shouldn't like men who are strong, dominant and full of testosterone, so any inclination a woman might naturally have for this kind of man is forced in to some kind of fantasy realm, where the object of desire isn't even human anymore.
Posted by: MissTammy at October 03, 2011 11:17 AM (SsG4J)
I started boycotting Borders when they pulled the magazine Free Inquiry because it had the Mohammed cartoons. I believe Christopher Hitchens did as well. I spend quite a bit of money on books and audio tapes. I was already tired of all the promotion of left wing merchandise, but the Mohammed cartoons made the decision for me. I wonder if such personal boycotts had anything to do with their demise.
Posted by: PowerLifter at October 03, 2011 11:35 AM (NDk0G)
Amazon IS going to take over the world.
It's because of their affiliates. Amazon itself has a very nice online store with a ton of merchandise and low prices, but through the same website you can also buy from thousands of other (mostly small) retailers. With regard to that kind of market they're competing with ebay. If Amazon doesn't have it, one of the 6000 nationwide independent stores hocking stuff with their affiliate program does.
You can also do the same thing with ebay. They sell everything on ebay. It has everything. That Clerk's gag, hubcaps for a 1972 Ford Pinto hatchback? You can buy those on ebays.
Posted by: Entropy at October 03, 2011 11:53 AM (IsLT6)
I bought a Nook, and I'm reading a lot more because of it. That Kindle Fire looks pretty nice, too.
Posted by: sandy burger at October 03, 2011 01:48 PM (L07Yb)
Posted by: joe at October 03, 2011 01:55 PM (eHcwB)
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I love wandering through Powell's whenever I'm in Portland, but I always feel like I need a long shower and scrub with steel wool to get the leftist arrogance off my skin...
Posted by: Alex at October 03, 2011 07:15 AM (J2ejK)